Shipping & Returns

How long will my order take to arrive?

Delivery takes 4–12 working days and is FREE on all orders over £60, and £4.95 for all orders under £60. Please note we do not dispatch on weekends or UK bank holidays.

Can I return an item?

Yes. You have 30 days from delivery to request a return. To start, email info@revertjewellery.com with your order number and details of your return.

Which items can’t be returned?

• Earrings (hygiene reasons)
• Personalised or engraved items
• Gift cards & gift packaging

What condition does an item need to be in?

Items must be unworn, undamaged, and in their original packaging to qualify for a return.

Are shipping costs refunded?

No. Original shipping costs are non-refundable.

What if my return is lost?

We cannot accept responsibility for lost returns. Please use a tracked and insured service.

International returns

Ensure correct customs documentation is completed and parcels are clearly marked “Return”. Any customs duties or fees will be deducted from your refund.